Cyber Monday Boosts Small MT Business Online - ABC FOX MONTANA NEWS, WEATHER, SPORTS - KTMF/KWYB

Cyber Monday Boosts Small MT Business Online

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MISSOULA -

National surveys show 131 million Americans planned to shop with the click of a finger on this Cyber Monday, making it the busiest online shopping day of the year.

About 81% of U.S. retailers had Cyber Monday deals, including big name stores like Amazon and Walmart.

Owners of The Montana Chocolate Company said business has taken off since they started selling sweets online, and traffic on their web site has increased even more through the holidays and Cyber Monday.

National Retail Federation data show 43% of Cyber Monday shoppers said they'd shop online first thing in the morning.

"People can still shop local without leaving their couch," said Robin Wright-Millerd, part owner of The Montana Chocolate Company.

Wright-Millerd said their customers matched national predictions, and they saw a huge boost in online traffic this morning.

She said, "We're doing very well… Cyber Monday makes us very happy!"

Wright-Millerd said their original shop and factory are located in Stevensville.

"From it being rolled out, cut out, dipped, decorated, everything is done by hand."

They've recently opened a Missoula and Billings location, but she says online sales are what keep their business thriving.

"Online shopping allows us to be year-round, all the time, and the fact that we cold pack when we ship, so we can ship to anywhere in the United States," she said.

National data shows more than 365 million packages will be shipped worldwide this holiday shopping season.

Wright-Millerd said in one day, her company can produce up to 7,000 pieces of chocolate at their factory.

"Per week, we're shipping out of our factory, hundreds of packages all over the United States."

Wright-Millerd said its gratifying to receive good feedback from customers across the country.

"I think we're a pretty savvy small business generation here in Montana," she added.

National data show nearly one out of five online shoppers used a mobile device to shop on Cyber Monday.

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